Just sat through today's PDC05 keynote which included an hour on the blessings of the new office system 12, which seems like the SAP for the information worker.

Complexity in terms of what it will do and how it will integrate is going absolutely through the roof. You can now do things so complex, integrated, elaborate, good looking etc. that you find yourself longing for the days of text email, phone calls, and binders.

The careful business executive should definitely think twice before moving up to all this new technology. If you think that your people didn't use but 10 % of the features of Office you will probably be going down to 5 % with this upgrade.

... but then again, if access, accuracy, and availability of information is part of your competitive edge - like really, not just your feel good edge - this upgrade may be for you.